money pot FAQ – Your Questions, Answered

Got questions about your account, deposits, games, or the mobile app? This money pot FAQ page covers the most common topics raised by players across the Philippines. Browse by category or scroll through all answers below — everything is written in plain language so you can find what you need fast and get back to playing.

Account Help Deposits & Withdrawals Games & Betting Mobile App VIP Programme
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Quick Help Topics
  • How do I register?
  • How do I deposit in PHP?
  • How do I withdraw my winnings?
  • Is the mobile app free?
  • How does the VIP programme work?
  • What sports can I bet on?
Secure & Licensed Platform PHP Deposits Accepted Mobile App for Android VIP Rewards Every Week 24/7 Support Available Sports, Casino & Fish Games Fast Withdrawal Processing Earn Points on Every Bet Encrypted Account Security Available Across the Philippines Secure & Licensed Platform PHP Deposits Accepted Mobile App for Android VIP Rewards Every Week 24/7 Support Available Sports, Casino & Fish Games Fast Withdrawal Processing Earn Points on Every Bet Encrypted Account Security Available Across the Philippines

Account Registration & Login

Everything you need to know about creating and accessing your money pot account in the Philippines.

Creating a money pot account is quick and completely free. Visit the Register page using the link in the navigation menu at the top of this page. Fill in your basic personal details including your name, mobile number, and a secure password of your choice. You will then receive a one-time PIN via SMS to verify your mobile number — enter that code on the next screen to confirm your identity. Once verified, your account is active immediately and you can log in, explore all game sections, and make your first deposit in Philippine pesos right away. The entire registration process typically takes under two minutes on both mobile and desktop browsers.

To register with money pot, you must be at least 21 years old, which is the legal age for online gaming participation in the Philippines. You will need a valid Philippine mobile number to receive your verification PIN during sign-up. A working email address is also recommended so you can receive account notifications and important updates. You do not need to submit any documents at the point of registration, though identity verification may be required later when processing larger withdrawals. Please ensure all the details you provide during registration are accurate and match your valid government-issued ID, as this helps avoid delays when you eventually request a withdrawal.

If you have forgotten your money pot password, go to the Login page and tap the "Forgot Password" link located just below the password input field. Enter the mobile number you used when you registered your account, and a one-time reset code will be sent to that number via SMS within a few seconds. Enter the code on the verification screen, then create a new strong password to replace the old one. Your account will be accessible again immediately after the reset is confirmed. If you do not receive the SMS within a few minutes, double-check that you entered the correct mobile number and try again. For persistent issues, our support team is available around the clock to assist you.

No — each player is permitted to hold only one active money pot account at any time. Creating multiple accounts is a violation of our Terms and Conditions and may result in all associated accounts being suspended or permanently closed. If you believe a duplicate account was created by mistake, please contact our support team immediately so the issue can be resolved without affecting your main account. Having a single account also ensures your VIP points, transaction history, and bonuses are all tracked accurately in one place. We encourage all players in the Philippines to play responsibly and maintain only one registered account per person.

Deposits, Withdrawals & Payments

Find out how to fund your account and cash out your winnings quickly and safely using Philippine peso payment methods.

money pot supports a range of payment methods that are widely used across the Philippines, making it easy for players to fund their accounts in Philippine pesos (PHP). Popular options include GCash, Maya, online bank transfers, and other local e-wallet services. All deposits are processed in PHP so there is no need to worry about currency conversion fees. The minimum deposit amount is clearly displayed on the deposit page inside your account dashboard. Deposits are typically credited to your account balance instantly or within a few minutes, depending on the payment method you choose. If a deposit does not reflect after 15 minutes, contact our support team with your transaction reference number for quick resolution.

To withdraw your winnings from money pot, log in to your account and navigate to the withdrawal section in your dashboard. Select your preferred withdrawal method — such as GCash, Maya, or bank transfer — and enter the amount you wish to cash out in PHP. Make sure the account details you provide match the name on your money pot profile to avoid delays. Withdrawal requests are typically processed within 24 hours, though many are completed much faster during regular business hours. If this is your first withdrawal, you may be asked to complete a quick identity verification step by submitting a copy of a valid government-issued ID. Once approved, funds will be transferred directly to your chosen account or e-wallet.

Yes, money pot applies minimum and maximum withdrawal limits to ensure smooth and secure processing of all transactions. The specific limits depend on the withdrawal method you select and are displayed clearly on the withdrawal page inside your account. As a general guide, the minimum withdrawal is set at a low PHP amount so that even smaller wins can be cashed out without hassle. For larger withdrawals above a certain threshold, additional identity verification may be required in line with responsible gaming and anti-money laundering regulations in the Philippines. If you need to withdraw an amount that exceeds the standard daily limit, please reach out to our support team who can assist with the process.

In most cases, deposits are credited to your money pot account balance instantly or within a few minutes of the transaction being completed on your payment app or bank. If your deposit has not appeared after 15 minutes, first check that the transaction was successfully completed on your payment provider's end and that the correct amount was sent to the right account details. Try refreshing your money pot account page or logging out and back in to see if the balance has updated. If the issue persists, contact our support team and provide your transaction reference number, the amount deposited, the payment method used, and the time of the transaction — this allows us to trace and resolve the issue as quickly as possible.

Sports Betting, Casino & Fish Games

Understand how each game section works on money pot and what you can expect as a player in the Philippines.

money pot offers a wide range of sports markets that cater to the interests of Filipino bettors. You can place bets on basketball — including the PBA and NBA — football, boxing, volleyball, and many other popular sports both locally and internationally. Live in-play betting is available for selected matches, allowing you to place wagers while the game is in progress and take advantage of shifting odds. The sports section is updated regularly with new events and competitive odds so there is always something to bet on. Head to the Sports page from the navigation menu to browse all available markets and upcoming fixtures. All bets are placed and settled in Philippine pesos for your convenience.

The Casino section on money pot features a broad selection of casino-style entertainment designed for players who enjoy variety and excitement. You will find slot-style games with different themes and pay structures, table game formats including baccarat and roulette variants, and live dealer rooms where you can play against a real host streamed in real time. New game titles are added regularly to keep the experience fresh and engaging. All casino-style games are accessible directly from your browser or through the money pot mobile app without any additional downloads required. Visit the Casino page to browse the full game library and find your favourites.

Fish games are a popular arcade-style entertainment format where players use virtual cannons to shoot at fish and sea creatures swimming across the screen. Each fish has a different point value, and the bigger or rarer the creature, the higher the reward when you successfully catch it. You control the speed and direction of your shots, and some rooms allow multiple players to compete simultaneously, adding a social and competitive element to the experience. Winnings from fish games are credited directly to your money pot account balance in PHP and can be withdrawn at any time. The Fish Game section on money pot features multiple room types with different bet levels, so both casual players and high-stakes enthusiasts can find a room that suits their style.

Mobile App & VIP Programme

Learn how to get the money pot app on your phone and how the VIP rewards system benefits loyal players across the Philippines.

The money pot mobile app is available for Android devices and can be downloaded directly from the Download page on this website. Visit the Download section using the link in the navigation menu, then follow the on-screen instructions to install the APK file on your Android phone or tablet. Since the app is distributed outside the Google Play Store, you may need to enable "Install from unknown sources" in your device settings before the installation can proceed — this is a standard step for apps distributed this way and is completely safe when downloaded from the official money pot website. The app is free to download and install, and once set up, you can log in with the same credentials you use on the desktop site. iOS support information is available on the Download page as well.

Yes — the money pot mobile app gives you access to all the same features available on the full website, optimised for a smooth experience on smaller screens. You can place sports bets, play casino-style games, enter fish game rooms, manage your deposits and withdrawals, check your VIP points balance, and access your full account history — all from the app. Your account balance and data are synchronised in real time between the app and the website, so switching between devices is seamless. The app is designed to work well on standard Android phones with a stable mobile data or Wi-Fi connection. Regular updates are released to improve performance and add new features, so keeping the app updated ensures the best possible experience.

The money pot VIP programme rewards loyal players with points every time they place bets or play games on the platform. As you accumulate points, you progress through VIP tiers — each higher tier unlocks better benefits such as increased withdrawal limits, exclusive bonuses, priority customer support, and special event invitations. Points are tracked automatically in your account dashboard so you can always see your current tier and how close you are to the next level. The VIP programme is open to all registered players in the Philippines and there is no separate application required — simply play regularly and your points will build up naturally. Visit the VIP page from the navigation menu to see a full breakdown of each tier and the rewards available at every level.

VIP points on money pot are designed to reward consistent play, and the expiry policy is outlined in detail on the VIP page. Generally, points remain active as long as your account shows regular activity within a defined period. If your account becomes inactive for an extended time, some points may be subject to expiry in line with the programme terms. To avoid losing accumulated points, we recommend logging in and playing regularly — even small sessions count towards maintaining your point balance and VIP tier status. If you have specific questions about your current points balance or expiry dates, you can check your VIP dashboard inside your account or contact our support team for a detailed breakdown.

If your question was not covered above, these pages on money pot have more detailed information to guide you.

Download the App

Get the money pot app on your Android device and enjoy full access to all games and betting markets on the go.

Go to Download

VIP Programme Details

See every VIP tier, the points needed to advance, and the exclusive rewards waiting for loyal money pot players.

View VIP Page

Responsible Gaming

Learn about the tools and resources available to help you manage your gaming activity safely and responsibly.

Read More

Terms & Conditions

Review the full terms that govern your use of money pot, including account rules, bonus conditions, and payment policies.

View Terms

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